Blog
Plain answers to the questions business owners ask about putting an AI chat assistant on their website.
What should a website chatbot do when it doesn't know the answer?
How a website AI chat decides what to say, the two places it goes wrong, and five checks to run on any tool before it answers in your name.
How do you test an AI chatbot before you buy it?
30 questions in six groups, scored 0 to 2, to find out whether an AI chatbot reads your site, admits what it does not know and reaches a person.
What happens when a website visitor asks for a human and nobody is online?
The four moments of a chatbot to human handoff, what the visitor should see when nobody is there, and five questions to ask any vendor.
Add AI chat to your website
AI Chat for Website reads your pages, answers visitors from them, and brings in a real person on your team when a visitor needs one.